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Product returns are kind of like doing business in reverse—rather than selling an item and getting paid for it, you’re paying a customer to return a product that you were trying to offload in the [...]

Owning an online-based business can be freeing in many ways, but it can also be a headache when it comes to handling orders, organizing shipping schedules, and inventory storage. Thankfully, [...]

Keeping customers happy has never been easy. And things get harder when you’re running an online or e-commerce business, because you have fewer touchpoints with your customers. It’s pretty rare [...]