Service Related FAQs

We provide you with 24/7 access to your account through our easy to use customer web portal, where you can access all your inventory data, shipping, and order information.  

Yes, we have an entire department that handles returns. To facilitate accurate returns processing we prefer a return merchant authorization number (RMA), generated through the Elite OPS web [...]

Yes, we can arrange for freight, incoming and outgoing, for all your freight needs, including international shipment, customs clearance and getting your product from the port to our facility. All [...]

Our system allows you to customize your shipping label with your company information. We offer the ability to customize your packing slip with your company information and logo. We can also [...]

At Elite OPS, we have the knowledge and experience to handle your all you’re printing and marketing collateral needs. Through our managed-Print services, we offer a wide variety of services that [...]

Yes. We offer our customers kitting, assembly, bagging, and labeling. These services are offered both as add-ons for existing clients and as a standalone service. Kitting and Assembly is quoted [...]

Yes. We have developed strong relationships with major carriers such as USPS, FedEx, DHL, and other freight and international carriers. We have aggressively negotiated rates and will pass the [...]

We specialize in fulfillment for eCommerce companies. Our current clients come from a variety of industries and include: Supplements Literature Electronics Dry foods Subscription boxes Event [...]