Faqs

We accept payment via check, wire transfer, Credit Cards.  

We provide you with 24/7 access to your account through our easy to use customer web portal, where you can access all your inventory data, shipping, and order information.  

Yes, we have an entire department that handles returns. To facilitate accurate returns processing we prefer a return merchant authorization number (RMA), generated through the Elite OPS web [...]

Yes, we can arrange for freight, incoming and outgoing, for all your freight needs, including international shipment, customs clearance and getting your product from the port to our facility. All [...]

We require that you notify us of incoming product through our “Expected Receipt” process on our client portal. When your products arrive, an email is automatically sent to you. They are then [...]

Our system allows you to customize your shipping label with your company information. We offer the ability to customize your packing slip with your company information and logo. We can also [...]

At Elite OPS, we have the knowledge and experience to handle your all you’re printing and marketing collateral needs. Through our managed-Print services, we offer a wide variety of services that [...]

Yes. We offer our customers kitting, assembly, bagging, and labeling. These services are offered both as add-ons for existing clients and as a standalone service. Kitting and Assembly is quoted [...]

We offer FBA prep services including, labeling, and attaching required FBA documentation to outer boxes. We also ship for Seller Fulfilled Prime. These services are offered as add-ons for [...]

Yes. We have developed strong relationships with major carriers such as USPS, FedEx, DHL, and other freight and international carriers. We have aggressively negotiated rates and will pass the [...]