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  The latest Global Voices Survey finds that over 27% of surveyed millennial consumers plan to spend more online than in-store. This includes Gen X, Gen Y, and baby boomers. The Millennial [...]

  Happy customers mean more business. Order fulfillment process is crucial to delivering an exceptional customer experience. The entire fulfillment process begins even before a customer [...]

  Good customer service can make all the difference between a happy customer and a dissatisfied one. Of course, that can be the difference between one coming back for more and one that says [...]

  Come New Year, and everyone has new expectations in every arena. Businesses are no different. Consumers are looking to start fresh. There is an aura of freshness in the air. Such mindset [...]